Managing With Respect: Positioning Supervisors and Managers to Successfully Manage in Today's Workplaces
       

Benefits of This Program 

• Ensuring more productive, effective workplace participants
• Enhancing effectiveness of supervisors and managers
• Minimizing workplace conflict and issues
• Linking your human capital to your business objectives  

Learn

Supervisors' and managers' expanding responsibilities for the quality of the workplace and quality of workplace interactions:

• Supervisor's critical role in linking human capital to your business objectives
• The legal requirement for a civil, respectful, kinder, gentler workplace 
• The business interest in a civil, respectful workplace 
• Understanding the interests, rights and responsibilities with respect to the workplace environment, interactions and communications 
• Understanding how the quality of the work environment impacts management issues: behavioural issues, performance issues, absenteeism 
• The link between managing with respect and your success as a manager or supervisor 
• Developing new skills to support you in meeting the challenge of managing in today's environment 
• The skills for successful employee communications, direction, corrective action and continuous improvement initiatives 

What You Will Learn!

The Fundamentals

• Promote an understanding of the supervisor's role in the current employment environment 
• Promote an understanding of the impact of the current environment on effective management
•  Develop knowledge, commitment and skills of supervisors to support effective management

The Factors Shaping the Demands on Supervisor/Managers

Legal Backdrop

• ESA - your role and responsibilities regarding terms and conditions of employment 
• Human rights: supervisor's "due diligence" obligations 
• Duty to accommodate: Getting it right!
• Common law: duty to ensure a "kinder, gentler workplace"
• Your role and responsibilities with respect to the quality of the employment environment and interactions
• The death of mandatory retirement: successfully managing the aging workforce

Non-Legal

• Organization's employee relations philosophy 
• Employee expectations/needs 
• The link between motivated human capital and furthering your business objectives 

Developing the Knowledge Skills and Commitment for Effective People Management in Today's Workplace  

• Significance of supervisor's role 
• Supervisor's impact on people 
• Expectations of supervisors 
• Supervisor's key roles and responsibilities 
• Managing with respect 
• Managing consistent with the organization's values 
• Making your contribution to the organization's legal compliance deliverables 
• Securing and maintaining appropriate work environments (free from harassment and discrimination, civil and respectful) 
• Facilitating successful accommodation activity 
• Successfully managing the aging workforce
• Understanding employee needs 
• Providing supervisory direction that responds to employee needs
• Managing to motivate 
• Managing to maximize every employee's contribution 
• Traits of a successful supervisor/manager 
• Developing the skills for successful direction 
• Providing effective feedback 
• Successfully dealing with the problem employee - contributing to effective corrective action 
• Contributing to effective performance management and performance evaluation

Why Your Mangers and Supervisors Will Benefit From this Program  

• Legal developments have significantly reconfigured what are acceptable standards of workplace environment and workplace direction. 
• These developments have created significant new responsibilities and accountabilities for supervisors and managers in dealing with employees 
• Today's employees have different needs, rights and expectations of the workplace. An effective supervisor requires an understanding of these needs and expectations to manage effectively. 
• Today's supervisors and managers need new skills, sensibilities and knowledge to successfully manage. 
• Successful management means being positioned to achieve the objectives of the enterprise through effective mobilization, motivation, direction and retention of valuable human capital: The new supervisory challenge. 
• Successful management demands supervisors/ managers positioned to contribute to the employer's ability to meet the contractual and legal obligations attending the employment relationship and the current employment environment. 

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How to Book An In-House Program

For further information on this program contact Barbara Humphrey's assistant Carolin Jewczyk at cjewczyk@sbhlawyers.com or 705-727-0808 Toll-Free 1-866-787-6253